![]() ![]() Once you've allowed full permissions, click Done. You may experience difficulties with this social channel if otherwise. It's required to connect your account as the Facebook Page admin and allow full permissions to Re:amaze. Then select the Instagram Business Account(s) that you would like to connect to Re:amaze. Log into your Facebook account using the Admin credentials of your Facebook Page. Select Connect Instagram Direct Messages from the dropdown menu. Go to your Re:amaze account Settings > Channel Settings > Social Channels > Add Social Channel. Once you've confirmed that you've enabled this setting, you can begin connecting your Instagram DMs channel. ![]() To double check if this has already been set, open the Instagram app and go to Settings > Privacy > Messages > Allow Access to Messages. Connect your Instagram DMs channel to your Re:amaze account to send and receive Direct Messages, as well as reply to story mentions, directly from your inbox!īefore connecting your DMs channel, you'll want to ensure that you have allowed access to messages on Instagram. We’ll update if and when it lands.As social media is gaining more and more popularity, Instagram Direct Messages (DMs) is becoming a major channel for customer support. Taking Instagram’s direct messaging to the web would clearly be another step in making it easier for ‘grammers to reach their buddies, though it’s worth noting that at this stage it’s only a test and so there’s a chance it may never see the light of day. We’re working on making more of our messaging products end-to-end encrypted and considering ways to make it easier to reach friends and family across networks.” In it, Facebook said it wants to “build the best messaging experiences we can and people want messaging to be fast, simple, reliable, and private. While Facebook declined to confirm the contents of the Times’ report, a statement issued by the company certainly didn’t deny it. ![]() And Facebook’s own messaging service, Messenger, has offered a web version of the service since 2015.Īnother sign that Facebook is doubling down on its messaging efforts came just last month with a New York Times report claiming the social networking behemoth is considering making major changes to the back-end of Facebook Messenger, WhatsApp, and Instagram that would allow users on those services to message each other regardless of the platform they’re on. After all, soon after Facebook acquired WhatsApp in 2014, the messaging service launched a desktop version of its popular mobile app. Launching direct messaging for Instagram on the web wouldn’t be such a big surprise. It’s not clear if a web version of messaging for Instagram will have any impact on the standalone app, whose ongoing failure to launch beyond half a dozen markets has left some wondering about its popularity. In 2017, the company launched a standalone messaging app called Direct, which it’s still testing with its community in six countries. Wong’s grabbed images (below) were taken from the mobile version and show the screens where users would view and manage their private messages. If it goes live, Instagrammers will be able to send and receive direct messages via their desktop or laptop (or a mobile browser), giving the company a better chance of becoming the messaging service of choice for its community, which currently stands at more than a billion people globally. High-profile app researcher Jane Manchun Wong discovered this week that the Facebook-owned company is now conducting internal testing of private messaging for its website.
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